The Recreation Attendant will be responsible for providing exceptional guest service and assistance to guests and team members using Deerhurst Resort’s recreational facilities. The successful candidate will also be responsible for retail displays, bookings, inventory, equipment rental, daily cash-outs, and all aspects of the recreation operations.
Duties and responsibilities:
-Recognizes and greets all guests and team members providing exceptional and professional service.
-Provides information and assistance to guests and HOSTS regarding recreation facilities, as well as indoor and outdoor recreational activities.
-Assists guest and HOSTS with recreation equipment use ensuring proper sign-out/in procedures.
-Explains and monitors safe use of equipment to all guests and colleagues.
-Responds to first aid and emergency situations as required.
-Is responsible for retail displays, inventory, equipment counts, daily cash-outs, the opening and closing of the desk area
-Ensures cleanliness and organization of the recreation areas and ensures that equipment is maintained throughout the day
-Ensures equipment in proper working order and reports any problems with equipment/services to leader
-Sells retail from Recreation shops
-Ensures the provision of supplementary equipment for guests i.e. rackets, balls etc.
-Attends to any guest complaint to ensure the guest need is met, dialogue with guest is tracked, and follows-up with leader
-Ensures an adequate supply of towels and other items are available.
-Ensures guests have completed the necessary activity waivers.
-Completes all other duties as assigned
Physical Aspects of Position (include but are not limited to):
-Constant standing and walking throughout shift
-Frequent lifting and carrying up to 50 lbs
-Frequent kneeling, pushing, pulling, lifting
-Occasional ascending or descending stairs and ramps
-Visa Requirements: Must be eligible to work in Canada.
Furnished host accommodation available minutes from the resort
Benefits and Employee Perks are available
To apply for this job please visit deerhurstresort.com.