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Circulation Clerk II

  • Orillia
  • Closing date: Oct 15, 2021

Website orillialibrary Orillia Public Library

The Orillia Public Library is a vibrant, active center of learning and information that extends from a dynamic downtown community to neighborhoods and groups throughout the City of Orillia and surrounding areas.

JOB SUMMARY

The Orillia Public Library seeks a customer-service oriented individual for a part-time position in the Circulation Department.  This position is for 21 hours weekly with additional work on Sundays September-April. Scheduled hours will also include some evenings and some Saturdays.

DUTIES:

  • Sign out materials; place and track reserves; collect fines and charges; assist with self-checkout.
  • Handle patron inquiries and concerns in person and via telephone.
  • Issue and renew library memberships.
  • Operate and monitor automated sorter; examine and route library materials.
  • Perform library opening and closing tasks.
  • Maintain an orderly, safe and secure environment for library users and staff.

QUALIFICATIONS:

  • Grade 12 or equivalent required; college diploma or university degree preferred.
  • Experience working in a public library strongly preferred.
  • Experience providing front-line service to the general public strongly preferred; demonstrated ability to serve a diverse population with tact and empathy.
  • Self-directed; able to work with minimal supervision.
  • Demonstrated exceptional customer service skills (in person and via telephone) in a fast-paced setting.
  • Quick to learn; ability to work with frequent interruptions; good attention to detail.
  • Ability to work both independently and as part of a team.
  • Excellent literacy, numeracy and keyboarding skills.
  • A current and acceptable Criminal Record Check with a Vulnerable Sector Check is required for this position at the incumbent’s expense, prior to the employment commencement date.

Compensation for this position is $18.58 per hour. Interested applicants are invited to submit their application by October 15, 2021 at 5:00pm.

To apply for this job please visit careers.orillia.ca.

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