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Client Care Representative

Website Hear Well Be Well

Position Description:
This is an excellent opportunity if you are a caring, yet driven, person with solid experience and a passion
for sales, working with seniors and who is looking to be part of a vibrant growing organization. Our
team-based environment helps you develop personally and professionally while participating in a
competitive and very progressive compensation program which includes salary, commission, team bonuses and group benefits. Commission can range from 5% to 35% or more of the base salary. Strong efforts result in higher compensation. We offer a paid, comprehensive training period of approximately 4 weeks.
Our successful candidate possesses the following skills and qualities:
Strong interpersonal skills
Results-oriented, results-driven
Critical thinking skills
Enjoys calling people on the phone to help them move forward with their hearing health
Uses consultative sales skills when dealing with clients and enjoys selling
High emotional intelligence: compassionate, empathic, open to feedback, and creates win/win
An independent self-starter
Competent at administration work
Uses good judgment and has the maturity to know what the right thing to do is
Highly positive in thoughts and actions
Motivated to learn and develop your career
Self-aware and seeks further development personally and professionally
Excited to work in a team environment of like-minded people
Key responsibilities:
Consultative Sales
Work with the Hearing Specialist to help uncover the needs and desires of the prospective client
Be recognized as a Hearing Advisor for our prospective clients by demonstrating knowledge of hearing loss
and solutions while being very inquisitive and empathetic to the prospect’s hearing health
Help the prospect come to terms with their hearing loss, and encourage them to move forward with the right
hearing solution
Help overcome objections that might be given
Client and prospect relations
Greet clients and ensure they feel important and well cared for
Engage with clients and book the appropriate appointments
Help clients come to terms with their hearing loss and hearing needs and encourage them to take action
Proactively and consistently follow-up with all prospective clients to help them with their questions and
decisions to move forward

Contact: Leanne Williams
Phone: 705-646-0300
Date Posted: May 31st, 2022
Start Date: ASAP
Job Status: Full Time
Hours: Monday-Friday
Salary: $39 000 per year

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