skip to Main Content

Community Outreach Worker

Website Orillia Public Library

JOB DESCRIPTION

Reporting to the Director of Operations and Corporate Services, the Orillia Public Library has an opening for a one-year contract for the position of Community Outreach Worker to provide outreach services at the Orillia Public Library, Orillia City facilities, and at various other locations in the downtown area.

DUTIES

  • Proactively provide engagement and support to individuals in need of social services.
  • Help individuals meet basic needs by assisting with navigation of social service systems.
  • Provide brief short-term support in life skills, developing coping strategies.
  • Provide Individual’s with referrals to community supports as required.
  • Respond to requests for assistance with de-escalation when it is safe to do so, including contacting emergency back-up services if required.
  • Follow-up with individuals after initial contact to confirm they received the necessary assistance.
  • Maintain accurate records of contact as required.
  • Develop partnerships with community resources and services to make referrals, understand what services are available and how to best access them.
  • Support and provide training for front line staff at the Library, City and downtown, in conjunction with other social service agencies, in:
    • Mental health awareness,
    • Crisis intervention and de-escalation, and
    • Trauma debriefing.

QUALIFICATIONS

  • Bachelor of Social Work degree with 2 years of related work experience, or Community College Social Service Worker diploma with four years of work experience in community outreach.
  • Member of the Ontario College of Social Workers and Social Service Workers.
  • Experience working in a front-line community setting with at-risk individuals.
  • Knowledge of short term, single session modalities.
  • Non-Violent Crisis Intervention, First Aid & Mental Health First Aid training including administering naloxone an asset, with preference for “train the trainer” certification in each area.
  • Ability to deal effectively and courteously with the public, staff, and external agencies.
  • Excellent organizational, judgment, initiative, and interpersonal skills with ability to work independently and in a team environment.
  • Proficient computer skills using MS Office applications, including Word, Excel, Email and the Internet.
  • Valid class ‘G’ Ontario driver’s license with access to a reliable vehicle is required for this position.
  • A current and acceptable Criminal Record Check with Vulnerable Sector is required for this position at the incumbent’s expense, prior to the employment commencement date.

Compensation for this position is $29.28 (under review) per hour for 36.5 hours per week. Interested applicants are invited to submit their application by May 13, 2022, at 5:00pm.

To apply for this job please visit careers.orillia.ca.

Back To Top
X