Ministry of the Solicitor General
Correctional Officer – Unilingual (English) and Bilingual (English/French)
*Indicates the salary listed as per the OPSEU Collective Agreement.
For the purposes of this posting you have the option of completing and submitting the Correctional Officer application form OR a resume and cover letter. To access the form please follow the link below:
*Application Form Link*
This form can be completed and signed digitally. After completing the application form, please save the form for your records and attach the completed document when applying.
The positions at the Kenora Jail, Fort Frances Jail, Monteith Correctional Complex, Thunder Bay Correctional Centre and Thunder Bay Jail qualify for the Northern Attraction Incentive Program (NAIP). NAIP is a pilot recruitment program which offers financial incentives to new hires in specific positions in designated institutions and probation and parole offices in Northern Ontario, including external candidates to the Ontario Public Service and existing employees who agree to work for a term of three years.
All applicants will be provided with more information on the program once the job advertisement closes. If you would like more information prior to applying, you may contact CSRU@ontario.ca
Do you have a passion for making a difference in the lives of others? Do you enjoy working with diverse people? If so, then consider this opportunity with the Ministry of the Solicitor General, where you will support the correctional system in Ontario and contribute to the safety of your community. The Correctional Officer position is a rewarding career in the justice sector and is an opportunity to work with an employer that promotes diversity, is committed to your development and is providing paid training for new correctional officer recruits. This is an exciting time to join Correctional Services!
We are seeking like-minded individuals that demonstrate compassion for others and an ability to engage and support diverse communities in a meaningful way. You bring an awareness, sensitivity, and mindfulness towards diversity and understand the challenges/barriers clients from marginalized groups may face. Those committed to diversity and inclusion have an opportunity to apply for a scholarship providing financial aid in training costs.
During your application, you will be asked to complete an online voluntary Correctional Officer Socio-Demographic Survey and we encourage you to self-identify if you belong to one of the employment equity groups.
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the “How to apply” section if you require a disability-related accommodation.
What can I expect to do in this role?
In this role, you will:
• Perform a full range of duties, including the care, custody, control and supervision of inmates
• Support the delivery of specialized programs, services and cultural activities for inmates
• Interact with inmates to maintain security and safety in the facility
• Provide community escort duties to ensure the safety of inmates, staff, visitors and the public
• Maintain communications with a range of contacts, including inmates, co-workers, supervisors, Native Inmate Liaison/Elder and clinical and medical staff
• Demonstrate the Correctional Services Officer core competencies of critical and strategic thinking, leadership, communication, emotional intelligence and integrity, and professionalism throughout all interactions.
How do I qualify?
You must meet the following pre-requirements to apply:
• Be a minimum of 18 years of age
• Possess oral French skills at the Advanced-Minus level (for bilingual positions)
• Be currently certified and/or able to be certified by first day of employment in Emergency First Aid, Cardiopulmonary Heartsaver (CPR) and Automated External Defibrillator(AED)
• Must have original proof of Grade 12 completion or an equivalency (e.g. general equivalency diploma/certificate)
• Must be able to work rotating shifts, including days, afternoons and nights, and on weekends and statutory holidays
To be considered for the Correctional Officer position, you must successfully complete the following during the recruitment process:
• Ministry administered aptitude, cognitive and psychological tests
• FITCO testing [must be completed prior to a conditional offer of employment has been made] • Correctional Officer pre-employment medical exam
• Corrections Foundational Training for Correctional Officers (CFT-CO). A training stipend will be offered to candidates who are selected.
• Oral French Language test at the Advanced-Minus level (for bilingual correctional officer positions only)
• Correctional Officer Enhanced Security Clearance process, which includes:
-Vulnerable Services Sector Check
-Out-of-Country Check (if applicable)
-RCMP Records Check
-NICHE/RMS File Check
-PIP (Police Information Portal) Check
-Credit Equifax Check
-Immigration Status Check
-Ministry of Transportation (MTO) Check – last ten years
• If you are a successful candidate, you must be able to provide proof of eligibility to work in Canada upon reporting to work on your first day.
For further information on the Recruitment Process of Correctional Officers, please visit:
Becoming a Correctional Officer
• Email: CSRU@ontario.ca
• Phone: 1-855-927-CSRU (2778)
Communication (Oral and Written) skills
• Ability to convey factual information through respectful oral and written communication with inmates, staff, supervisors and the public
• Ability to complete reports and documentation, and maintain accurate inmate counts
• Ability to demonstrate interpersonal skills in communicating clearly, respectfully and confidently in providing information, instructions and directions
Observation, Analytical and Problem Solving skills
• Ability to assess inmate situations, problems and conflicts and proactively determine suitable resolutions.
• Ability to demonstrate leadership in making inmate referrals to appropriate institutional personnel or professional staff for suitable action
Team Work/Interpersonal and Persuasion skills
• Ability to work cooperatively with others to achieve common goals
• Ability to positively assist inmates and motivate them to participate in activities
• Ability to treat inmates and staff in a consistent, fair, firm and non-judgmental manner
• Ability to promote shared values and deliver on organizational priorities and expectations
Crisis Intervention and Conflict Resolution skills
• Ability to recognize and understand situations that may produce conflict and use strategies and critical thinking to resolve and/or de-escalate
• Ability to recognize and assess a crisis or potential crisis situation, and implement appropriate solutions in an attempt to resolve the crisis
General Knowledge and Computer skills
• Knowledge of court procedures to testify/present evidence at court hearings, Coroner’s inquests and ministry investigations.
• Knowledge of diversity to understand cultural differences and professionally interact with others
• Ability to apply human rights and anti-racism principles, in supporting Indigenous perspectives, demonstrating an inclusive and diversity focused approach to managing impacts on inmates
• Ability to use computer software to accurately input and retrieve data
There are a total of 941 positions across Ontario.
Below is a list of the locations:
• 12 unilingual and 2 bilingual positions at Algoma Treatment and Remand Centre – 800 Great Northern Road, Sault Ste Marie, P6B 0B5
• 8 unilingual and 2 bilingual positions at Fort Frances Jail – 310 Nelson Street, Fort Frances, P9A 1B1
• 34 unilingual and 2 bilingual positions at Kenora Jail – 1430 River Street, Kenora, P9N 1K5
• 13 unilingual and 2 bilingual positions at Monteith Correctional Complex – 3052 Rese Road, Monteith, P0K 1P0
• 12 unilingual and 2 bilingual positions at North Bay Jail – 2550 Trout Lake Road, North Bay, P1B 7S7
• 38 unilingual and 2 bilingual positions at Sudbury Jail – 181 Elm Street West, Sudbury, P3C 1T8
• 20 unilingual and 2 bilingual positions at Thunder Bay Correctional Centre – 2351 Highway 61 South, Thunder Bay, P7C 4Y4
• 11 unilingual and 2 bilingual positions at Thunder Bay Jail – 285 MacDougall Street, P.O. Box 2806, Thunder Bay, P7A 2K6
• 57 unilingual and 2 bilingual positions at Toronto East Detention Centre – 55 Civic Rd, Scarborough, M1L 2K9
• 182 unilingual and 2 bilingual positions at Toronto South Detention Centre – 160 Horner Avenue, Toronto, M8Z 0C2
• 51 unilingual and 2 bilingual positions at Hamilton-Wentworth Detention Centre – 165 Barton Street East, Hamilton, L8L 2W6
• 74 unilingual and 2 bilingual positions at Maplehurst Correctional Complex – 661 Martin Street, Milton, L9T 2Y3
• 23 unilingual and 2 bilingual positions at Niagara Detention Centre – – Hwy 58, 1355 Uppers Lane, Thorold, L2V 4A6
• 42 unilingual and 2 bilingual positions at Vanier Centre for Women – 655 Martin Street, Milton, L9T 5E6
• 18 unilingual and 2 bilingual positions at Brockville Jail/STLVTC – 10 Wall Street, Brockville, K6V 4R9
• 72 unilingual and 2 bilingual positions at Central East Correctional Centre – 541 Highway 36, Lindsay, K9V 4S6
• 47 unilingual and 2 bilingual positions at Ottawa-Carleton Detention Centre – 2244 Innes Road, Ottawa, K1B 4C4
• 12 unilingual and 2 bilingual positions at Quinte Detention Centre – 89 Richmond Boulevard, Napanee, K7R 3S1
• 97 unilingual and 2 bilingual positions at Central North Correctional Centre – 1501 Fuller Avenue, Penetanguishene, L9M 2H4
• 12 unilingual and 2 bilingual positions at Elgin-Middlesex Detention Centre – 711 Exeter Road, London, N6E 1L3
• 11 unilingual and 2 bilingual positions at Sarnia Jail – 700 North Christina Street, Sarnia, N7V 3C2
• 8 unilingual and 2 bilingual positions at Stratford Jail – 30 St. Andrew Street, Stratford, N5A 1A3
• 41 unilingual and 2 bilingual positions at South-West Detention Centre – 4819 8th Concession Road, Maidstone, N0R 1K0
Note: Hours for these positions are irregular and can vary from 0 up to 40 hours per week, with no guarantee of hours.
- 895 Temporary – Irregular On-Call, duration up to 6 months, Any City, Anywhere in Ontario , Vulnerable Sector Check, Canadian Border Services Check, Credit History Check, Driver’s License History, Intelligence, Local Police Databases Search, PIP/NICHE/RMS, Social Networking Search
- 46 Bilingual Temporary – Irregular On-Call, duration up to 6 months, Any City, Anywhere in Ontario , Vulnerable Sector Check, Canadian Border Services Check, Credit History Check, Driver’s License History, Intelligence, Local Police Databases Search, PIP/NICHE/RMS, Social Networking Search
- This ad is also available in French.
- In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual’s employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
- At this time, all employees working in congregate living settings are required to provide proof they are fully vaccinated, meaning they are fully vaccinated as defined by the Ministry of Health (refer to: COVID-19 Fully Vaccinated Status in Ontario), including 14 calendar days have passed since receiving their final dose of the COVID-19 vaccine.
Employees who do not provide proof of full vaccination will be deemed ‘not vaccinated’ under the Employer’s policy and will be required to attend a vaccine education program, as determined by the Employer. Employees who are not vaccinated under the policy with a valid medical exemption will not be required to attend a vaccine education program. All employees working in congregate living settings must undergo regular rapid antigen testing, regardless of vaccination status.
How to apply:
- You must apply online.
- Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
- Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
- Read the job description to make sure you understand this job.
- OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
- If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.
Les annonces d’emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.
Accommodation is available under the Ontario’s Human Rights Code.
To apply for this job please visit www.gojobs.gov.on.ca.