Customer Service Advisor

Customer Service Advisor

Rosseau Road Powersports and Marine Ltd.

25 Blackstone Crane Lake Road, Seguin, ON

Full-time

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Job details

Job type

Full-time

Shift & schedule

Overtime

Monday to Friday

About us

We are professional, agile and our goal is to Serve our customers well and have a happy safe and enjoyable workplace.

Job Description:

Customer Service Representative

Responsibilities:
– Provide exceptional customer service to clients via phone, email, and in-person interactions
– Assist customers with inquiries, concerns, and requests regarding products or services
– Process orders, returns, and exchanges accurately and efficiently
– Resolve customer complaints or issues in a professional and timely manner
– Maintain accurate customer records and update information as needed
– Collaborate with other departments to ensure customer satisfaction
– Stay up-to-date on product knowledge to provide accurate information to customers

Requirements:
– High school diploma or equivalent
– Previous experience in customer service or a related field is preferred
– Excellent communication skills, both verbal and written
– Strong problem-solving abilities and attention to detail
– Ability to multitask and prioritize tasks effectively
– Proficient in using computer systems and software applications
– Ability to work well in a team environment

We offer competitive pay and benefits package including:
– Medical, dental, and vision insurance options
– Paid time off and holidays
– Retirement savings plan with company match
– Career development opportunities

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Customer Service Representative!

Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Store discount
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Overtime pay
• Tips

Ability to commute/relocate:

• Seguin, ON P2A 2W8: reliably commute or plan to relocate before starting work (required)

Experience:

• service advisor: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2023-10-02

ATTENTION JOB SEEKERS • The job description presented in this posting is solely that of the employer. The YMCA Employment Service is not responsible for the accuracy, reliability or currency of this information and does not accept any liability for the conduct and/or practices of employer.