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Customer Service Manager

Near North Recreation

Position is full-time, must be available 7 days per week and all holidays. Starting wage $16/hour/salary will be based on experience and qualifications

  • Management Experience is required. Experience in the marine and/or powersport business an asset
  • This position is a combination of management and customer service responsibilities
  • Excellent written and verbal communication skills required
  • Must enjoy customer interaction and present a friendly professional image at all times
  • Strong computer skills & Social Media expertise is necessary. Quickbooks experience an asset
  • Responsible for all key areas of customer satisfaction and communication including daily telephone and email correspondence. You will be the customer’s contact for all enquiries.
  •  Candidate will be responsible for training new employees, assigning daily duties with follow-up and making certain all COVID-19 safety protocols are being followed by front line staff and customers
  • Will co-ordinate boat rental bookings, all related paperwork and scheduling of pick-up/deliveries
  • Prepare work orders and communicate effectively with the service department
  • Complete invoicing and payment processing
  • Placing orders with suppliers, receiving & stocking parts
  • Responsible for maintaining a clean stocked showroom and customer service area
  • Able to multi-task & adapt quickly in a busy work environment, will be expected to help whenever needed
  • Must be WHMIS and First Aid trained with current certificate (or willing to complete training upon offer of employment)

Please submit cover letter and resume to the attention of Heather Sansall

Near North Recreation

148 Hwy #124 McDougall, ON P2A 2W7


ATTENTION JOB SEEKERS • The job description presented in this posting is solely that of the employer. The YMCA Employment Service is not responsible for the accuracy, reliability or currency of this information and does not accept any liability for the conduct and/or practices of employer.

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