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Customer Service/ Sales Associate

Website The Home Depot

provide fast, friendly service by actively seeking out customers to assess their needs and provide
assistance. They have an emphasis on department and product knowledge, providing information on
product features, and knowing related items to sell an entire project.

Associates in this position know how to greet, qualify, recommend and close a sale with every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales
Associates maintain the in-stock condition of assigned areas, and ensure that it is clean and safe. Specific store departments may include: Flooring, Millwork, Paint, Lot, Service Desk and Cashier positions, among others.

Major Tasks & Responsibilities:
·Provide fast, friendly service
·Actively seek out customers
·Ask open ended questions about customer’s projects in order to determine their needs and level of expertise
·Describe features and benefits of merchandise
·Explain the steps needed to complete projects and the products needed
·Acquire beginner product knowledge in adjacent departments

Qualifications:
·Ability to work a flexible schedule including evenings and weekends
·Detail oriented
·Excellent communication and customer service skills
·Excellent decision making and problem solving skills

What sets us apart?
·Health and Dental Benefits for Full Time and Part time associates
·Profit Sharing and Stock Purchase Plan
·Paid Training & Career Development

To apply for this job email your details to TAsourcing@homedepot.ca

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