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DSO Information Management Lead


DSO Information Management Lead


Parry Sound, ON

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Job details

Salary:  $24.51–$31.29 an hour

Job type:  Full-time, Fixed term contract

Application Details

Cover letter

JOB POSTING # 1808-23


DSO Information Management Lead


Full-time contract (35 hours per week) ending March 31, 2024, with the possibility of extension


North Bay, Sturgeon Falls, Bracebridge, Parry Sound, or Timmins, ON

Frequent day travel required, may include regular overnight travel


Minimum $24.51 to maximum $31.29 per hour; Salary commensurate with education and experience.


June 9, 2023 – noon


Hands is working to create a better day today and tomorrow for our clients, families, and communities. We are dedicated to improving the life experiences of families, children, youth and adults with mental health concerns or a developmental disability, by providing them with help and support in facing and working through social, emotional, behavioural, physical, and developmental difficulties.

Our professional team helps more than 11,000 individuals in North Bay, Nipissing, Muskoka, Parry Sound, Timmins, and Northern Ontario each year. We provide quality clinical, navigation and professional support in the areas of autism, behavioural, developmental, mental health, and rehabilitative services.


The DSO Information Management Lead acts as the point of contact between Developmental Services Ontario (DSO) agencies and the Ministry to provide business decision support and manage the provision and maintenance of user access to the client information system.

Key responsibilities include: extracting and analyzing data and providing reports to support business decisions; verifying and ensuring security relating to access to the client information system; and, identifying training needs and creating and implementing appropriate education.


  • Bachelor’s degree in Business, Information Management or a related field
  • Three (3) years direct experience or five (5) years related experience
  • Knowledge of network operating systems and equipment, multiple versions of Microsoft Office products and video conferencing equipment
  • Knowledge of administrative/office procedures and the ability to operate standard office equipment
  • Previous experience with Health Care Management Information Systems would be considered an asset
  • Database development skills (i.e., FileMaker, Access) an asset
  • Ability to provide training related to research, evaluation, design and methodology such as training in overview of evaluation, interviewing techniques and surveying methods
  • Ability to conduct information presentations to local agencies and organizations across the province
  • Ability to work independently and as part of a team
  • Demonstrated organizational and time management skills
  • Strong communication and interpersonal skills
  • Demonstrated commitment to workplace health and safety, with a willingness to contribute and lead in the culture of safety and prevention of adverse health events for clients and their families/caregivers, colleagues, other community members and yourself
  • Demonstrate ability and commitment to maintain confidentiality
  • Successful applicants will be required to provide:

o proof of eligibility to work in Canada

o a valid Ontario driver’s licence and use of a reliable motor vehicle; insurability on

Agency vehicle insurance policy

o clear Criminal Record Check, including Vulnerable Sector Search

  • Preference will be given to bilingual (French/English) candidates

As a condition of employment, successful candidates are required to provide proof of full vaccination against COVID-19. Hands will engage in reasonable workplace accommodation, short of undue hardship, for any successful candidate who has a documented exemption under the Ontario Human Rights Code. Hands’ COVID-19 Vaccination Policy and associated Procedures can be found on our website: content/uploads/2022/02/COVID-19-Vaccination-Policy-and-Procedures-EN-R-10.20.21.pdf


Hands is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace. Hands offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by Hands regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants but only those selected for an interview will be contacted.

Please forward your resume and cover letter, quoting competition #1808-23

Job Types: Full-time, Fixed term contract
Contract length: 8 months

Salary: $24.51-$31.29 per hour

Application question(s):

  • Knowledge of network operating systems and equipment, multiple versions of Microsoft Office products and video conferencing equipment
  • Availability for frequent day travel which may include regular overnight travel


  • Bachelor’s Degree (required)


  • business: 3 years (required)

Work Location: In person

Application deadline: 2023-06-09

ATTENTION JOB SEEKERS • The job description presented in this posting is solely that of the employer. The YMCA Employment Service is not responsible for the accuracy, reliability or currency of this information and does not accept any liability for the conduct and/or practices of employer.

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