Patient Care Coordinator

We are seeking a Patient Care Coordinator to join our team in Parry Sound, Ontario. This role offers a short-term contract employment opportunity within the healthcare industry. As a Patient Care Coordinator, you will be the first point of contact for patients, helping other staff members, and maintaining electronic records.

• Duration: ASAP- Nov. 1, 2024
• Pay: $22/hr
• Shift: 8:30 – 5:00 p.m.
• Location:  17 James St, Parry Sound, Ontario

Responsibilities:

• Serve as the primary connection between patients and specialists, ensuring a seamless healthcare experience.
• Create a welcoming environment for patients through warm greetings and prompt assistance.
• Collect and accurately maintain patient information in electronic records.
• Respond to general inquiries within the office, providing accurate and timely information.
• Assist other staff members in their roles to ensure the efficient operation of the office.
• Schedule and coordinate appointments for patients, managing the office calendar effectively.
• Uphold high standards of customer service and communication to ensure patient satisfaction.

Skills Required:

• Excellent customer service skills.
• Strong communication abilities.
• Ability to ensure customer satisfaction.

Qualifications:

• Must have a minimum of 2 years of experience in a similar role as a Patient Care Coordinator or in a healthcare setting.
• Excellent customer service skills are required to ensure patient satisfaction.
• Strong communication skills are necessary to interact effectively with patients, their families, and healthcare professionals.
• Should have the ability to handle challenging situations in a calm and professional manner.
• Must have the ability to multitask, prioritize, and manage time effectively.
• Knowledge of medical terminologies and procedures is preferred.
• Familiarity with electronic medical records (EMR) systems is beneficial.
• Should have the ability to maintain patient confidentiality in accordance with HIPAA guidelines.
• Must have a high school diploma or equivalent; a degree in healthcare administration or a related field is preferred.

Interested candidates may send their updated resume to Prashanth.Sukumar@gmail.com

ATTENTION JOB SEEKERS • The job description presented in this posting is solely that of the employer. The YMCA Employment Service is not responsible for the accuracy, reliability or currency of this information and does not accept any liability for the conduct and/or practices of employer.