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Retail Associate

Wave Fibre Mill

Retail Associate Job Description
Wave Fibre Mill offers custom fibre milling and processing services for Ontario farmers. Its vintage
machinery is capable of fine fibre processing, and high-volume capacity. The mill will offer two
fashion brands using fibre sourced from Ontario farms with regenerative practices and
responsible animal husbandry: Wave Handmade offers high-end luxurious garments and
accessories and Pondering Rock Country Line offers basic yarn, roving and batts as well as felt
and fabric to consumers, craftsmen, and entrepreneurs.
Our team brings dedication and experience to the task of producing materials that are local,
sustainable and provides knowledge to those new to textiles as well as those who are familiar
with the industry. The responsibility of the retail associate is to provide exceptional customer
service to all walk-in customers.
We currently have an opening for a Part-time Retail Associate to work weekends at our new
retail store. Suitable for a spinner, knitter or weaver who can use the space and equipment to
complete projects when not occupied with Wave Fibre Mill duties.
Location: Seguin Ontario at the Parry Sound Municipal Airport, exit 207 hwy 400
Ensure tasks are completed in our retail store while ensuring great customer care
Tasks include:
● Greeting and welcoming customers as they enter the store and offering assistance to
those who require
● Taking orders, processing deposit payments, accurately collect customer details
● Keep storefront stocked and clean
● Operate POS for all transactions
● And other duties as they arise pertaining to the position
● Reconcile daily transactions manually
● Be able to offer information and knowledge of the processes at the mill, care of fibre and
garments, recommendations for suitable yarns, etc.
Other Duties include:
Mill Operation hours are Monday – Friday 9am-5pm. We will require the right person to be
available to work on weekends, with some flexibility if needed.
Packaging, Staging and Labeling – Paperwork and Communication – iPad App Use
Develop relationships and liaise with artisans and cottage industry suppliers.
● Must be able to read and write English
● Comfortable with technology such as iPads, point-of-sale systems and processing
transactions (cash, debit, credit)
● Comfortable working in fast paced environment and takes initiative when less busy
● Must have basic math skills (add, subtract, multiply and divide)
● Provide exceptional customer service
● Attention to detail and willingness to learn about industry
● Self-motivated team player with the ability to work independently
● Ability to apply general common sense and courtesy
● Strong time management and written and verbal communications skills
● Must be quality conscious and motivated
● Willing to participate in all required training
● Weaving, knitting, spinning, sewing experience an asset
We thank all applicants for their interest; however only those considered for an interview will be
If you are interested, we encourage you to apply at, Attn: Wave.
No phone calls please.
Application question(s):
– Are you able to work legally in Canada?
– Do you live in the Parry Sound District or surrounding areas?
– Do you have experience in textiles?

ATTENTION JOB SEEKERS • The job description presented in this posting is solely that of the employer. The YMCA Employment Service is not responsible for the accuracy, reliability or currency of this information and does not accept any liability for the conduct and/or practices of employer.

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