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Room Attendant

Website Deerhurst Resort

Full time year round positions (40 hours per week)
Wage: $17.00 per hour

Position Summary
The Room Attendants will be responsible for maintaining clean, sanitized Guest Rooms & Public
Areas.

Duties and Responsibilities:
– Recognizes and greets all guests and team members first
– Provides responsive and empathetic service to guests and colleagues
– Ensures the well-being of our guests and team members by being alert to and reporting
potential hazards
– Models all Deerhurst Resort Standards while caring for the guests, co-workers and
owners
– Comfortable making responsible decisions and develops recommendations for effective
problem solving
– Provides daily cleaning & sanitation per standards, including but not limited to: Public
Areas, Guest Rooms, and Public Corridors
– Responds to direct guest requests in an empathetic and timely manner
– Ensures communication of maintenance issues in a timely manner
– Maintains equipment in a clean and proper working order, reporting any concerns in a
timely manner.
– Ensures correct placement of Furniture, Fixtures, Amenities & Equipment
– Provides support per the Emergency Response Plan as directed by the Supervisor, Duty
Manager and/or Senior Leader on-site
– Report damaged and/or missing department to keys to departmental leader
– Completes all other duties as assigned

Qualifications:
– Guest oriented with a sincere, helpful, caring and friendly personality
– Able to work well with others
– Able to take initiative within given guidelines
– Pays precise attention to detail, order and cleanliness
– Has exceptional energy, flexibility and professionalism
– Enjoys offering exceptional service and meeting the needs of others
– Has effective communication skills (verbal, listening, writing)
– Able to adapt in a fast pace, constant changing environment
– Able to maintain composure and objectivity
– Able to identify problems and make recommendations for improvements
– Is flexible with their schedule, primary will work day shift and occasional evening shift,
as business levels require

Physical Aspects of Position (include but are not limited to):
– Able to move up and down stairs frequently
– Able to occasionally work outdoors in seasonal temperatures
 Able to lift, bend, carry & move constantly 11 to 29 pounds, frequently 30
to 49 pounds, occasionally 50 to 75 pounds

Housing:
Furnished host accommodation available minutes from the resort

Visa Requirements: Must be eligible to work in Canada.

Benefits and Employee Perks are available

To apply for this job please visit deerhurstresort.com.

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