JW Marriott The Rosseau Muskoka
Reporting to the Spa leadership team, this position is responsible for ensuring guest satisfaction and light
housekeeping in the spa, including the change rooms and relaxation areas.
Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms,
lounge areas, and hospitality stations
Offer guests amenities such as water, juice, or heated neck pillows
Answer questions about general property information and amenities
Escort guests to and from treatment rooms and to waiting area for other services
Check computer for updates and changes to schedule regularly throughout the day
Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas
Dispose of trash and dirty linens in the proper area
Secure supplies and equipment at the end of each shift
Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and
Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working
environment with active participation in the health and safety program
Adhere to all environmental policies and programs as required
Other duties as assigned
Experience in a customer service role
Previous experience in spa or salon setting preferred
At least one year of related work experience required
Must be able to work flexible hours including evenings, weekends and holidays
Required to move, lift, carry, pull and place objects weighing less than or equal to 20 pounds without
Stand, sit or walk for an extended period of time or for an entire shift
Reach overhead and below the knees, including bending, twisting and pulling
JW Marriott The Rosseau Muskoka is an equal opportunity employer. We are committed to inclusive,
barrier-free recruitment and selection processes and work environment in accordance with the
Accessibility for Ontarians with Disabilities Act (AODA). The Human Resources department will work
with applicants requesting accommodations at any stage of the hiring process.
JW Marriott The Rosseau Muskoka is committed to building a more diverse workplace and encourages all
qualified applicants to apply.
THE PERKS OF JOINING OUR TEAM:
Extended health benefits
Unlimited prescription coverage,
Dental up to $1500 per person, Vision, Chiropractor, Massage Therapy, Physiotherapy,
Naturopath, Psychologist, etc.
Worldwide Marriott employee travel discount
Career development and training
Employee discount on Food & Beverage and Spa
$10/day travel premium if +25km away
Subsidized Staff Accommodation at $85/week
Monthly Staff Appreciation Events
Please email your resume to: firstname.lastname@example.org and we will set up an interview!
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