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Support Services Supervisor – Long Term Care


Support Services Supervisor – Long Term Care


Parry Sound, ON

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Job Description

Aramark is hiring a Support Service Supervisor to manage Housekeeping and Food Service Dining set up and delivery at Lakeland Long Term Care in Parry Sound. The Support Services Supervisor will be responsible to direct a team of employees to ensure the facility and laundry service is maintained, and the food delivery service meets the expectations of the client, residents, and Aramark’s standards of excellence.

Please note that a Canadian Society of Nutrition Management CSNM or Registered Dietitian designation is required for this position,

What we Offer

Health and Dental benefit options
Company Pension
3 Weeks’ Vacation
Employee Stock Purchase plan program
Diverse and inclusive workforce

Job Responsibilities

  • Supervise the facility housekeeping, linen and laundry programs and systems
  • Supervise the food service delivery ensuring proper dining room set up and clean up
  • Ensure proper training is delivered to all employees; conduct regular internal audits
  • Staff scheduling, coaching, payroll; manage employee files; facility and staff health and safety
  • Ensure cleanliness and high sanitation standards are always upheld throughout
  • Ensure menus and therapeutics are accurate as directed by the Registered Dietitian
  • Monitor supply usage and financial performance indicators to achieve outlined objectives
  • Establish and maintain effective working relationships with clinical staff and employees
  • Troubleshoot housekeeping technical issues, supervise laundry services, manage inventory
  • Attend IPAC meetings as required; enforce PIDAC best practices as directed
  • Ensure compliance to the Ministry of Long -Term care regulations

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.


  • Post-secondary education in Hospitality or Environmental Services is preferred
  • A CSNM or RD designation is required for this position
  • 2-3 years experience managing food services or environmental services is preferred
  • Advanced knowledge of the principles and practices within the food profession
  • Knowledge in the operation of housekeeping equipment – floor scrubbers, polishers, etc.
  • An understanding of regulatory issues – WHMIS, OH&S, PIDAC, infection control
  • Effective communication skills; interpersonal; multi-tasking abilities are key to the role
  • Must be hands on with staff and operations, responsive with residents, clinical staff, etc.
  • Flexible to work or cover some weekends and serve in an ‘on call’ basis as required


About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing – a new challenge, a sense of belonging, or just a great place to work – our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

ATTENTION JOB SEEKERS • The job description presented in this posting is solely that of the employer. The YMCA Employment Service is not responsible for the accuracy, reliability or currency of this information and does not accept any liability for the conduct and/or practices of employer.

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