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At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell’s Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell’s network for our residential and business customers.

Job Title: Technician – Advanced, Central Office Technician I
Job Location address: 20 Gibson St., Parry Sound, (ON)
Job Status: Regular Full Time
Number of Openings: 1

Name and description of hiring department:
The Ontario Field Operations team in Bell Canada is responsible for maintaining the outside cable network providing voice and data services to customers in the consumer Bell Business markets

Main Job Duties / Accountabilities include:

  • Provision and maintain of the network
  • Provide support in the event of a network outage, to minimize cycle time, and ensure all services are available to our customers
  • Complete all assurance and routines to ensure the network is working at optimum levels
  • Plan, coordinate, and ensure all activities related to daily work and projects are completed following company practices and processes. (i.e. change management rules, etc.)
  • Perform tasks associated with the provisioning, service assurance, maintenance and project coordination with technologies that include transport, broadband, IP, switching, power and frame in CO’s huts, CEV’s, WICs, OPI, etc.
  • Partner with various internal and external parties (“X”NOC, PCMC, BDA, vendors, etc.)
  • Communicate clearly and concisely, both orally and in writing

Essential Qualifications / Skills:

  • Candidates who are part of the Craft and Services bargaining unit must have;
    • A college diploma in electronics or telecommunications, or equivalent work experience
  • Candidates from outside the Craft and Services bargaining unit must have:
    • A college diploma in electronics or telecommunications, or equivalent work experience
    • A minimum of a high school diploma
  • Fluent in English
  • Hold a valid driver’s license – Class G or G2
  • Possess good manual dexterity and able to work with different hand tools
  • Capable to lift and carry heavy weight
  • Capable to climb and carry step ladders
  • Capable to kneel and bend and work in areas with restricted movement
  • Capable of differentiating coloured wires (colour code)
  • Capable to safely execute all functions/aspects of the job and meet all safety requirements associated with the work equipment
  • Intermediate knowledge of the outside plant
  • Ability to work autonomously and with minimal supervision
  • Must possess excellent organizational skills and the ability to prioritize tasks in a dynamic environment
  • Analytical thinking and problem solving abilities
  • Intermediate knowledge of the Transport Network (DS0/DS1/DS3)
  • Intermediate knowledge of the broadband network
  • Intermediate knowledge of the IP network
  • Intermediate knowledge of switching equipment in particular DMS
  • Intermediate knowledge of Central Office power requirements
  • Intermediate knowledge of electricity and DC power plants
  • Basic knowledge regarding the use and maintenance of permanent stand-by generators
  • Intermediate knowledge regarding the use and maintenance of portable generators
  • Intermediate knowledge of Outside Plant Modules (Remotes)

Working Conditions:
This is a 24/7 operation. The candidate must be able to work outdoors in various weather conditions and may be called upon to work variable schedules according to business needs (schedules within a given day are prepared by the Company with due consideration to seniority), to participate in a standby program and work overtime as needed. Available and flexible to work days, evenings, nights, weekends, and statutory holidays as needed.

Note that many working conditions are subject to terms outlined in the collective agreement.

Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Union
Job Status: Regular – Full Time
Job Location: Canada : Ontario : Parry Sound
Application Deadline: 09/21/2021

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don’t just accept difference – we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at

Created: Canada, ON, Parry Sound

Bell, one of Canada’s Top 100 Employers.

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