Skip to content

Front Desk Clerk

Comfort Inn

Job Title: Front Desk Clerk

Location: Comfort Inn, Parry Sound

Job Type: Part-Time

About Us: Comfort Inn is dedicated to providing a warm and welcoming environment for all our guests. We pride ourselves on delivering excellent customer service and ensuring a comfortable and enjoyable stay for everyone who visits our hotel. We are currently seeking a friendly, professional, and reliable Front Desk Clerk to join our team.

Job Summary: As a Front Desk Clerk at Comfort Inn, you will be the first point of contact for our guests. Your primary responsibility is to provide exceptional customer service and ensure a smooth check-in and check-out process. You will handle guest inquiries, manage reservations, and address any issues that may arise during their stay.

Key Responsibilities:

  • Greet and welcome guests as they arrive at the hotel
  • Check guests in and out, ensuring all information is accurate
  • Manage reservations and update the system with guest information
  • Answer and direct phone calls in a polite and professional manner
  • Handle guest inquiries and complaints with a positive and helpful attitude
  • Coordinate with housekeeping and maintenance staff to address guest needs
  • Process payments and maintain accurate records of transactions
  • Provide information about hotel services, amenities, and local attractions
  • Maintain the cleanliness and organization of the front desk area

Qualifications:

  • Previous experience in customer service or hospitality is preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficiency in using hotel management software and basic computer skills
  • Ability to work flexible hours, including weekends and holidays
  • Professional appearance and demeanor
  • Positive attitude and a strong work ethic

Benefits:

  • Competitive salary
  • Employee discounts on hotel stays
  • Opportunities for career advancement

How to Apply: All applicants are invited to send their resume to cindy.milette@investhotels.com, attend the Comfort Inn in person, or call 705-746-6221.

Comfort Inn is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ATTENTION JOB SEEKERS • The job description presented in this posting is solely that of the employer. The YMCA Employment Service is not responsible for the accuracy, reliability or currency of this information and does not accept any liability for the conduct and/or practices of employer.

To apply for this job email your details to cindy.milette@investhotels.com

Back To Top