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COVID-19 Updates

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Province Lifts Mask Mandates as of March 21
March 16, 2022

In alignment with current provincial health announcements removing the mask mandate, starting March 21 masks will be optional, but recommended, for all staff, volunteers, and participants in all YMCA of Simcoe/Muskoka facilities. With this change we ask that you please be kind, respect others’ choices, continue to observe social distancing, and stay home if you are not feeling well.

The YMCA is a space for everyone to feel safe and respected. Some people may feel comfortable continuing to wear their mask as mandates lift, while others may feel comfortable removing their masks. No matter the choice, everyone needs to be respected in all of our programs and facilities.


Province Lifts Proof of Vaccination Requirement as of March 1
February 28, 2022

The government of Ontario announced the passing of legislation that will lift the province’s proof of vaccination requirements as of March 1. The YMCA of Simcoe/Muskoka will follow the guidance of local health authorities, and remove proof of vaccination requirements as directed by the Simcoe Muskoka District Health Unit on March 1. This will apply to our Health, Fitness & Aquatics facilities, as well as our community programs: Employment and Learning Services, Immigrant Services, and Youth Services.

The health, safety, and well-being of our community, staff, and volunteers is always our top priority. We continue to meet or exceed all public health guidelines, including enhanced cleaning and disinfection protocols, monitoring capacity and modifying spaces to promote physical distancing, and requiring masks to be worn in our facilities at all times except when performing a physical activity. Participants are still required to self-screen for symptoms of COVID-19 before entering our facilities, as per health unit guidelines. Please help us maintain a safe and healthy environment by staying home if you feel unwell.

To learn more about how the Y is creating a safe space for you, visit www.ymcasm.ca/FAQ.

Thank you for your continued support of our YMCA. We hope to see you at the Y soon!


Provincial Announcement Follow Up
February 18, 2022

On Monday, the Provincial Government made an announcement regarding the further easing of public health measures and their intentions to enter the next phase of reopening on Thursday, February 17.

We are eager to return to full capacity and welcome back more members, families, and participants as public health precautions ease. We are preparing to cautiously and gradually fully reopen our facilities at a pace that will allow our staff teams time to prepare program areas, adjust classes and program offerings, and continue to provide the safest experience for our participants.

What does this mean for your Y?

  • Some programs and classes will continue to require booking in advance. For schedules and to complete your booking, please visit YMCAOnlinePortal.ca.
  • Capacity limits in our Health, Fitness & Aquatics facilities will be lifted on Tuesday, March 1. Furthermore:
    • Collingwood YMCA – Our Adult Only change rooms will reopen on Tuesday, March 1 for Premium members, however, the saunas will not be available at this time.
    • Gravenhurst YMCA – Our Adult Only change rooms, as well as the steam rooms, will reopen on Tuesday, March 1 for Premium members.
    • Innisfil YMCA – Our Adult Only women’s change room will reopen on Tuesday, March 1, however, the men’s change room remains closed while lighting repairs are being completed.  Alternatively, the all-ages male change room or family change room are available.
    • Midland YMCA – Repairs to flooring in the General and Family changerooms will begin in mid-March (more information to come soon). During this time, all members and guests will have access to the Adult Only changerooms. Once repairs have been completed, we will reopen our Adult Only changerooms for premium members.
    • Wasaga Beach YMCA – Our hot tub on the pool deck reopened in January, and our Adult Only change rooms, as well as the saunas, will reopen on Tuesday, March 1 for Premium members.
  • Our Immigrant Services and Youth Services programs will continue to offer virtual assistance, and will also open for in-person services on Monday, March 7. English as a Second Language classes will resume in person after March Break.
  • Our Employment Services and Literacy Services programs will continue to offer virtual assistance and limited in-person services by appointment only.
  • Our licensed Child Care and Before & After School Care programs will continue to remain open for families.

Reminder of Continued Health and Safety Measures:

  • At this time, as mandated by the Government of Ontario; to access the YMCA’s facilities, members and guests 12 years of age or older will be required to show their vaccine passport with QR code to be scanned with the Verify Ontario app.
  • Masks must be worn while in any Y facility except when actively engaged in physical activity.
  • Members and guests are required to complete our Health Screening Tool. This can be done at check-in or in advance at ymcasm.ca/screeningtool.
  • Please continue to maintain a 2m distance from others where possible and follow the directional signage and floor stickers to help maintain physical distance.

The health, safety, and well-being of our community, staff, and volunteers is always our top priority. To learn more about how the Y is creating a safe space for you, visit www.ymcasm.ca/FAQ.

Any further updates with respect to the Provincial government’s March 1st easing of restrictions will be provided next week.

Thank you for your continued support of our YMCA. We hope to see you at the Y soon!


Provincial Announcement Update
February 14, 2022

Today, the Provincial Government made an announcement regarding the further easing of public health measures and their plans to move into the next phase of reopening on Thursday, February 17.

The health, safety, and well-being of our community, staff, and volunteers is always our top priority. We are working with local Public Health authorities to ensure the safety of all and will provide an update on what this means for your Y as more information becomes available.

We will continue to keep you up-to-date as we move forward.

Thank you for your patience and understanding, and for your continued support.


Health, Fitness & Aquatics Reopening Update
January 20, 2022

Today the government of Ontario announced their approach for exiting Modified Step 2 of the “Roadmap to Reopen”, starting January 31.

What does this mean for your Y?

  • Our Health, Fitness, and Aquatics facilities will reopen on January 31.
  • Members that placed their membership on hold for the duration of this recent closure will have their membership reactivated on January 31.
  • Members that placed their membership on an extended hold will continue to have their membership held until their specified reactivation date.
  • We will continue to offer virtual programming through Y@Home+ for active members.

Some important reminders:

  • As mandated by the Government of Ontario; to access the YMCA’s facilities members and guests 12 years of age or older will be required to show their vaccine passport with QR code to be scanned with the Verify Ontario app.
  • Masks must be worn at all times while in the facility except when actively engaged in physical activity
  • Please continue to maintain a 2m distance from others
  • When possible, members are asked to arrive ready for their workout
  • We will continue to maintain enhanced cleaning and disinfection protocol

We will be sending a follow-up email to our Health, Fitness, and Aquatics members in the next 24 hours with details on programs, schedules, available amenities, and more.

Thank you for your continued support of our YMCA. We look forward to welcoming you back soon!


Government of Ontario announces return to modified Stage 2 restrictions
January 3, 2022

On January 3rd, the Premier of Ontario announced a return to a modified Step 2 of the Province’s “Roadmap to Reopen” beginning Wednesday, January 5th and lasting for at least 21 days (until January 26th). 

What does this mean for your Y?

  • Licensed Child Care will remain open.
  • Before and After School programs will be closed, and will re-open when students return to in-person learning.
  • We are working with our local municipalities to support Emergency School Age Programs while schools are closed for in-person learning and will share additional information when this service is available.
  • Immigrant Services, Employment Services, Literacy Services, and Youth Services will deliver all programming remotely.
  • Our Health, Fitness & Aquatics facilities will be closed from January 5th until January 26th as per public health’s direction.

For our Health, Fitness & Aquatics Members:

  • Your membership fees will remain active, unless you choose to put your membership on hold.
  • We will continue to offer virtual programming through Y@Home+, including:
    • 100+ live fitness classes per month including Yoga, Arriba, Barre, Bootcamp and more!
    • Hundreds of on-demand fitness videos for all fitness levels whether you’re just starting out or you’re a fitness pro. Plus meditation and mindfulness.
    • Tons of interactive activities for children and youth.
  • Please note: To participate in virtual programming your membership fees must be active. You cannot participate in virtual programming while on hold.
  • How can I put my membership on hold?
    • To place your membership on hold for the duration of our closure, please visit ymcasm.ca/hold.
    • For other YMCA membership change requests, such as a hold from 1-6 months, a service cancellation, or a change in category, please click here.

Vaccination Requirements Update
December 28, 2021

  • Members aged 12 years and 12 weeks old and older are required to show proof of vaccination as per the Ontario Government guidelines to access YMCA Health, Fitness & Aquatics facilities.
  • Beginning January 4, 2022 the Government-issued QR code is required for proof of vaccination.  Participants 12 years and 12 weeks old and older can print off the QR code and bring in a paper copy to be scanned at any YMCA Health, Fitness & Aquatics facility.
  • Starting January 10, 2022 the Government-issued QR code for participants requiring medical exemptions is needed in place of proof of vaccination.  Residents are to call their local health unit (1-877-721-7520) to acquire their medical exemption QR code.

Health, Fitness, and Aquatics Update

December 17, 2021

This afternoon, the Government of Ontario announced that the province will be implementing new restrictions for businesses and social gatherings as COVID-19 cases have spiked in connection to the Omicron variant. These restrictions will come into effect 12:01am Monday, December 20th, 2021. We are committed to supporting the Government of Ontario, the Simcoe Muskoka District Health Unit, and our communities in their efforts to curb the spread of COVID-19.

What does this mean for my Y?

  • All room capacities will be reduced to 50% capacity and monitored by staff
  • Fitness class sizes will be reduced to accommodate 50% capacity limits
  • Aquafit class sizes will be reduced in accordance with capacity limits
  • Lane swim will require pre-booking as of Monday, December 20 except at the Innisfil YMCA
  • Masks must be worn at all times while in the facility except when actively engaged in physical activity
  • We will continue to maintain enhanced cleaning and disinfection protocol

Reminder: As mandated by the Government of Ontario; beginning January 4, 2022 members will be required to show their vaccine passport with QR code, scanned with the Verify Ontario app, to access the YMCA’s facilities.


Announcement: COVID-19 Vaccination Requirement

September 16, 2021

The health and safety of our staff, volunteers, participants, and the community is the YMCA of Simcoe/Muskoka’s number one priority. It is in the spirit of this commitment to community health that we have put in place a COVID-19 vaccine requirement policy for YMCA participants and visitors (aged 12 years and older) for access to all Y facilities and programs:

  • As per the Ontario Government’s announcement regarding its proof of vaccine certificate plan, as of September 22, 2021 all YMCA Health & Fitness members and visitors as well as conference guests to YMCA Geneva Park who are 12 years and older will be required to provide proof of vaccination; to learn more about the Ontario’s proof vaccine certificate plan, click here.
  • In addition to our Health, Fitness and Aquatics Centres & Geneva Park, as of November 15, 2021 this requirement will come into effect for all other YMCA of Simcoe/Muskoka facilities.

We are working with our public health partners to understand how proof of vaccination will be processed, and will share this information prior to the 22nd of September.


Health, Fitness & Aquatics Reopening Update
July 13, 2021

We are excited to share that our Health, Fitness & Aquatics facilities in Collingwood, Gravenhurst, Innisfil, Midland, and Wasaga Beach will be re-opening on August 3, 2021! Members, please check your email for important details about our re-opening. We can’t wait to welcome you back to your Y soon!

The health and safety of our members, staff, and the community at large is our number one priority – to learn more about how the Y is creating a safe space for you to be physically active, visit www.ymcasm.ca/FAQ.

If you choose to put your membership on hold at this time, please consider making a monthly donation to support your Y atwww.GiveToTheY.ca.


Health, Fitness, and Aquatics Update
October 22, 2021

Province Lifts Capacity Restrictions for Gyms: Today, the Provincial government announced that as of October 25, capacity restrictions in gyms and fitness centres will be lifted. The YMCA is pleased to continue to deliver quality programs in a safe environment, following all COVID-19 health and safety guidelines, including: proof of vaccination, masking, physical distancing, and thorough cleaning/sanitization procedures. The lifting of capacity restrictions in our Health, Fitness, and Aquatics facilities will permit:

  • Increased capacity in our fitness, lane swim, and Aquafit programs
  • Increased locker availability in our family and general change rooms
  • Reopening of lounge spaces
  • Return of our Cardiac Rehabilitation programs

Accessing the Y with the new QR Code Vaccine Certificate: The government of Ontario has now released ‘Verify Ontario’, the official QR Code scanning app for COVID-19 vaccine certificates. The app provides a secure and convenient way for organizations like ours to scan for proof of vaccination. The YMCA of Simcoe/Muskoka will be implementing this scanning app in our Health, Fitness, and Aquatics facilities across the region. You can download your personal QR Codes as proof of vaccination at Ontario.ca/getproofPaper or digital copies of vaccine certificates will also be accepted.

The health and safety of our members, staff, and volunteers is our top priority. To learn more about how the YMCA is creating a safe space for you to be physically active, visit www.ymcasm.ca/FAQ.


Province-wide stay-at-home order extension
May 13, 2021

Effective May 20, the province-wide stay-at-home order has been extended by the Government of Ontario. What does that mean for our Y?

  • Licensed Child Care will remain open.
  • We will continue to work with our local municipalities to support Emergency School Age Programs while schools are closed for in-person learning.
  • Immigrant Services, Employment Services, Literacy Services, and Youth Services will continue to deliver programming remotely.
  • Our Health, Fitness, and Aquatics facilities will remain closed until further notice as per public health’s direction.

For our Health and Fitness Members:

  • Fees for Health, Fitness, and Aquatics memberships will not be processed until we reopen our facilities.
  • To continue your bi-weekly payments and receive a tax receipt while we are closed complete this form. All other donations to support the YMCA of Simcoe/Muskoka can be made at www.givetothey.ca.
  • Your physical health is important! To stay on track with your fitness goals, visit YMCAHome.ca to access free virtual Y programming and resources.

If you have any questions, or need assistance, our friendly and knowledgeable Community Care team is here for you! Please email hello@sm.ymca.ca or give us a call at 705-792-7822.


Province-wide Shutdown
April 1, 2021

Effective April 3, a province-wide shutdown has been announced by the Government of Ontario. What does that mean for our Y?

  • Licensed Child Care and Before and After School programs will remain open.
  • Immigrant Services, Employment Services, Literacy Services, and Youth Services will continue to deliver programming remotely.
  • Our Health, Fitness, and Aquatics facilities will remain closed until further notice as per public health’s direction.

For our Health and Fitness Members:

  • Fees for Health, Fitness, and Aquatics memberships will not be processed until we reopen our facilities.
  • To continue your bi-weekly payments and receive a tax receipt while we are closed complete this form. All other donations to support the YMCA of Simcoe/Muskoka can be made at www.givetothey.ca.
  • Your physical health is important! To stay on track with your fitness goals, visit YMCAHome.ca to access free virtual Y programming and resources.

If you have any questions, or need assistance, our friendly and knowledgeable Community Care team is here for you! Please email hello@sm.ymca.ca or give us a call at 705-792-7822.


Health, Fitness & Aquatics Reopening Update
March 5, 2021

Today, the Government of Ontario announced that Simcoe-Muskoka will be returning to the red “Control” level of the Provincial COVID-19 framework effective March 8th, 2021.  We are excited to welcome you back to our centres, safely!

  • Our Collingwood and Innisfil Health, Fitness and Aquatics Centres will reopen at 6:00 am on March 11, 2021
  • Our Wasaga Beach location will reopen on March 15, 2021
  • Our Gravenhurst location will reopen on March 31, 2021
  • We are planning to reopen our Midland location in Spring 2021. To support Midland’s reopening efforts please visit MidlandStrongerTogether.ca

The health and safety of our members, staff, and the community at large is our number one priority – to learn more about how the Y is creating a safe space for you to be physically active, visit www.ymcasm.ca/FAQ.

If you choose to put your membership on hold at this time, please consider making a monthly donation to support your Y at www.GiveToTheY.ca.


Health, Fitness & Aquatics Update
February 26, 2021

At 4:30pm, the Government of Ontario announced that Simcoe-Muskoka will be entering the “grey” lockdown level of their COVID-19 framework. Please click here for more on how this affects your YMCA..

The health and safety of our members, staff, and the community at large is our number one priority – to learn more about how the Y is creating a safe space for you to be physically active, visit www.ymcasm.ca/FAQ.

If you choose to put your membership on hold at this time, please consider making a monthly donation to support your Y at www.GiveToTheY.ca.

We cannot wait to see you back at the Y soon!


Stay-At-Home Order
January 13, 2021

Effective January 14, a stay-at-home order will be in effect for at least the next 28 days. YMCA services remain unchanged from the province-wide shutdown.

  • Licensed Child Care remain open
  • Licensed Before and After School programs will resume when students return to in-person learning
  • Immigrant Services, Employment Services, Literacy Services, and Youth Services continue to deliver programming remotely
  • Our Health and Fitness facilities will remain closed for the duration of the lockdown

Province-Wide Shutdown
December 26, 2020

Effective December 26, a provincewide shutdown has been announced by the Government of Ontario.

  • Licensed Child Care will remain open
  • Licensed Before and After School programs will resume when students return to in-person learning
  • Immigrant Services, Employment Services, Literacy Services, and Youth Services will continue to deliver programming remotely
  • Our Health and Fitness facilities will remain closed for the duration of the lockdown

For additional information about Government of Ontario’s provincewide shutdown, please visit: smym.ca/ONshutdown.


Gravenhurst and Wasaga Beach YMCA Update
November 27, 2020

The countdown to re-opening our Health and Fitness centres continues, and we are excited to announce that the Gravenhurst YMCA and the Wasaga Beach YMCA will tentatively open the week of January 4th, 2021!

  • Innisfil YMCA – Now open
  • Collingwood YMCA – Now open
  • Gravenhurst YMCA – Tentatively opening the week of January 4th, 2021
  • Wasaga Beach YMCA – Tentatively opening the week of January 4th, 2021
  • Midland YMCA – To be determined

The health and safety of our members, staff, and the community at large is our number one priority – to learn more about how the Y is creating a safe space for you to be physically active, visit www.ymcasm.ca/FAQ.


Collingwood YMCA Update
November 13, 2020

The Collingwood and Innisfil Y’s are now open! Thank you to our members who have chosen to stay with us. There is no Y without YOU!

The countdown to re-opening our Health and Fitness centres continues; stay tuned in the coming weeks for announcements regarding Gravenhurst, Midland, and Wasaga Beach reopenings.

Last week, our region moved from the “prevent” stage to the “protect” stage in the province’s COVID-19 framework. Our staff moved quickly to adjust our practices to ensure that we are meeting or exceeding the guidelines set out by the Province of Ontario. The health and safety of our members, staff, and the community at large is our number one priority – to learn more about how the Y is creating a safe space for you to be physically active, visit www.ymcasm.ca/FAQ.

Stay tuned for more information. If you would like to support our reopening efforts, please consider making a donation at www.GiveToTheY.ca.

We cannot wait to see you back at the Y soon!


Midland YMCA Facility Update
November 6, 2020

The Innisfil YMCA is now open! The health and safety of our members, staff, and the community at large is our number one priority. Thank you to our over 3,985 members who have chosen to stay with us. Click here to see Innisfil’s current Program Schedule.

The countdown to re-opening our Health and Fitness centres continues, and we are only one week away from the re-opening of the Collingwood YMCA! Our staff in Collingwood can’t wait to welcome you back.

While the Midland YMCA remains closed, we are performing facility improvements in preparation for re-opening in the new year. These improvements include:

  • Replacing the roof
  • Upgrading the HVAC system
  • Upgrading the domestic hot water systems

Our centre in Wasaga Beach will reopen later this fall, with Gravenhurst and Midland slated to reopen in the new year.

This pandemic has brought many changes, and we know that you could be hesitant or anxious about the “new normal”. We want you to know that our commitment to you has not changed, and we want you to have the utmost confidence in your YMCA! We’ve put together a list of Frequently Asked Questions (FAQ’s) to help answer any questions you may have about returning to the YMCA. Click here to view our re-opening FAQ’s.

Stay tuned for more information. If you would like to support our reopening efforts, please consider making a donation at www.GiveToTheY.ca.

We cannot wait to see you back at the Y soon!


Facility Reopening Update
October 23, 2020

We are thrilled to share that the Collingwood YMCA is re-opening on November 13th, and we are committed to doing so safely. Please see our ‘Reopening with Care’ update from October 9th for ways the YMCA is protecting your health as we prepare to reopen.

The countdown to re-opening continues and we are excited to share our updated, phased re-opening schedule with you:

  • The Innisfil YMCA will re-open on October 30th.
  • The Collingwood YMCA will re-open on November 13th.
  • Wasaga Beach YMCA, Fall 2020
  • Midland and Gravenhurst YMCAs, Winter 2021

Stay tuned for more information. If you would like to support our reopening efforts, please consider making a donation at www.GiveToTheY.ca.

We cannot wait to see you back at the Y soon!

Please note: All health and fitness memberships are still on hold for our closed centres, and we will not process any payments until those centres reopen. Innisfil and Collingwood YMCA members have been contacted regarding their Membership reinstatement date.


Reopening with Care
October 9, 2020

During these uncertain times, taking care of our health is more important than ever.  We are looking forward to reopening our health and fitness centres, helping you stay active, healthy, and improve your overall health and well-being.

This pandemic has brought many changes, and we know that you could be hesitant or anxious about the “new normal”. We want you to know that our commitment to you has not changed, and we want you to have the utmost confidence in your YMCA!  We are opening our doors, and saying “welcome back” with some carefully modified programs, amenities, and protocols, but the same friendly support and quality activities you have come to know.

Your safety is our top priority. We have modified spaces, access points, and traffic flow throughout our facilities. We have ramped up cleaning and hygiene practices, and will require participants to pre-book their visits and complete a health screening prior to entering our facilities or programs. Everyone will be required to wear a mask right up until they are performing a physical activity. Below are some additional measures we’ve taken to keep our members, volunteers, and staff safe.

How the YMCA is Protecting Your Health

  • Equipment has been spaced at least 2 metres apart.
  • We’ve created a modified schedule to ensure staggered entry, as well as capacity limits in programs to allow appropriate spacing.
  • We have capped the number of members in our centres at any given time. Members must book a time in advance of their visit (more details to come!).
  • We have clear markings on the floors which indicate how far you need to be from others at any given time, and in some cases, to indicate directional flow for walking traffic.
  • Some areas in our facilities that don’t allow for physical distancing will remain closed at this time.
  • Our staff will be frequently disinfecting high-touch surface areas, and cleaning continuously throughout the day.
  • All members are asked to wipe down equipment and workout spaces before and after use.
  • We will have increased signage to remind everyone to wash and sanitize their hands regularly.
  • A new booking system will limit the overall number of members in the YMCA at any given time.
  • All workouts, swims, classes and programs are registered in this first phase of reopening. Members will have the opportunity to reserve their visits up to 7 days in advance.
  • Each member, volunteer, and staff will be screened before they enter the YMCA.
  • As always, YMCA members will need to sign-in with staff using their YMCA Access Card, or photo ID.

Stay tuned for more information. If you would like to support our reopening efforts, please consider making a donation at www.GiveToTheY.ca.

We cannot wait to see you back at the Y soon!

Please note: All health and fitness memberships are still on hold for our closed centres, and we will not process any payments until those centres reopen. Innisfil YMCA members have been contacted regarding their Membership reinstatement date.


Facility Reopening update
October 2, 2020

You’ve stayed with us, you’ve provided your feedback and ideas, you’ve participated virtually or outdoors, and many of you have donated. Thank you! With your help, we’ve been able to support the community through this unprecedented and challenging time. There is no Y without YOU!

We are thrilled to share that the Innisfil YMCA is reopening on October 30th, and we are committed to doing so safely.

Our staff has been hard at work developing an operational plan to comply with public health guidelines including new protocols, procedures, and available programs and services to ensure the safety of our participants, families, staff, and community.

Our Centres in Collingwood and Wasaga Beach will reopen later this fall, with Gravenhurst and Midland slated to reopen in the new year.

Stay tuned over the coming weeks for further updates as we prepare to reopen our health and fitness facilities, as we share what you can expect when you return to your YMCA.

If you would like to support our reopening efforts, please consider making a donation at www.GiveToTheY.ca.

We cannot wait to see you back at the Y soon!

Please note: All health and fitness memberships are still on hold for our closed centres, and we will not process any payments until those centres reopen. Innisfil YMCA members have been contacted regarding their Membership reinstatement date.


Facility closure update
August 5, 2020

In the wake of the COVID-19 pandemic, the YMCA of Simcoe/Muskoka has been forced to make several difficult decisions related to the reopening of its many programs and facilities. As a charity with very limited reserves, we cannot compromise our long-term ability to serve the communities of Simcoe, Muskoka and Parry Sound by continuing to operate facilities that are not financially viable. As a result, we will not be reopening the following health and fitness facilities:

  • The Barrie Y at 22 Grove Street
  • The Orillia Y at 300 Peter Street
  • The Parry Sound Y at 36 Smith Street

In the future, the Parry Sound Y will continue to operate as a licensed child care centre. Day camps in Barrie, Orillia and Parry Sound, as well as licensed child care at the Barrie Y, will continue to operate through to the end of the summer; in the coming days, YMCA staff will contact families impacted by the closure of the Barrie Y to find alternative spaces at other YMCA Child Care Centres. The YMCA is also making every effort to relocate staff to other locations and/or to support them in finding new employment opportunities.

Frequently Asked Questions

These facilities were not financially viable for the long-term prior to the pandemic; with the YMCA projecting a $25 million loss in revenue over the next 12 months we could no longer afford to keep these facilities open.

We are reviewing the viability of our programs and facilities as well as our recent membership survey results. We will make decisions based on balancing our mission and vision with our long-term sustainability as a charity.

The closure of the Barrie Y is permanent – however, we remain committed to continuing to raise funds and work with all levels of government to build a new Y. We remain open to the possibility of working with municipalities and community partners to repurpose our fitness facilities in Orillia and Parry Sound. Our Child Care in Parry Sound remains open.

We are open to working with our partners and the municipality to repurpose this facility to meet the needs of the community.

The Barrie Y’s property has been sold to developers to build apartment buildings.

The YMCA will continue to operate child care out of this facility.

The YMCA of Simcoe/Muskoka immediately put all memberships on hold when the facilities closed in March. All YMCA Memberships impacted by this closure have been cancelled and any outstanding credits on your account will be processed in the coming weeks. If you have any inquiries about the status of your account please email: hello@sm.ymca.ca.

Phase 3 Reopening – Update
July 13, 2020

Communities across Simcoe County, Muskoka and Parry Sound have been included in Phase 3 of the Province’s regional reopening framework. As the YMCA of Simcoe/Muskoka moves towards reopening our facilities, we will do so based on the following core principles:

  1. A commitment to the health and safety of our participants, volunteers, staff and the community
  2. Prioritizing programs that meet our community’s greatest needs
  3. Being financially responsible to sustain the long-term viability of the Y as a charity
  4. Supporting our employees by calling back staff from temporary lay-off as soon as possible

Today, the Provincial Government announced the initial details around the Phase 3 reopening plan for Ontario, which impacts some of our programs and services.

Health and Fitness Centres:
At this time, we will continue to utilize our health and fitness centres primarily for licensed child care and day camp programs. We will soon finalize plans for a phased-in approach to reopening. The safety of our staff and community-at-large will remain at the forefront of our decision making.

Licensed Child Care: 
We have heard today’s announcement about the change in the size of cohorts in licensed child care. Once the updated guidelines are released, we will review them and be communicating directly with our families who have not returned to care yet.


Phase 2 Reopening – Update
July 3, 2020

In alignment with our guiding principles, we have the following updates: 

  • 2020 Summer Program (Day Camp): Beginning Monday, July 6 in Barrie, Collingwood, Innisfil, Midland, Orillia, and Wasaga Beach. Click here to learn about what families can expect when attending this summer program.
  • Geneva Park Family Camp: Click here to learn about the key safety measures in place for the safety of visitors and staff.
  • Licensed Child Care: Beginning Monday, July 6, nineteen sites will reopen; four emergency child care locations stayed open after transitioning to licensed care. An additional location is scheduled to reopen July 13. Click here to learn about what families can expect as we transition back to these programs.
    • Click here to review the Enhanced Health Care & Sanitary Procedures
    • Click here to review the Reopening Prioritization Policy

Thank you for your continued support and understanding. Stay strong and stay connected.


Child Care – Update
June 9, 2020

Today child care was included as part of Phase 2 of the province’s reopening framework. In the coming days, we will share timelines for our Y to reopen our licensed child care centres based on the needs of our community and current health & safety guidelines. Be well & stay safe.


Camp Programs – Update
May 19, 2020

Today, the Provincial Government made an announcement regarding summer camps; as a result of this announcement, we have made the difficult decision to cancel the LEAP Leadership Program at YMCA Geneva Park and the summer camp season at YMCA Camp Kitchikewana. We will be reviewing information shared by the government and public health to determine if we can safely operate our YMCA Geneva Park Family Program as well as day camp programs across Simcoe County, Muskoka and Parry Sound this summer.

We appreciate your patience as we continue to navigate these challenging circumstances. 


Youth Services – Update
April 20, 2020

While our facility is closed, we continue to operate the following programs, virtually:

  • Youth In Transition Worker Program: Provides community support for youth aged 16-24  leaving the care of the Children’s Aid Society and transitioning into independent living.  Referrals can be made by directly emailing/calling/texting Eva Trifon:  Eva.Trifon@sm.ymca.ca or 705-796-2688.  Support is provided by phone/text/email/Video Chat.
  • Youth Justice Program: Provides community support for youth who are on probation in Simcoe County.  Referrals are received from the probation officer that youth is currently connected to. Youth on probation who are interested in our outreach services can connect with us for more information. Questions can directed to Amanda Tepei:  Amanda.Tepei@sm.ymca.ca or 705-818-1135.  Support is provided by phone/text/email/Video Chat.
  • Youth Gambling Awareness Program: Provides workshops and awareness presentation about the risks of gambling to youth and adults in the community from a harm reduction perspective.  Online resources and workshops available. Inquiries can be directed to Brent.Jefkins@sm.ymca.ca or 705-794-0727.
  • Youth Canadian Action Network: Provides an opportunity for youth aged 15-29 to identify and create projects for community needs and interests that are specific to the youth and their communities.  Program qualifies youth for volunteer hours for school and provides skills that are transferable to the workplace. Referrals can be made by contacting Shane Morrison:  Shane.Morrison@sm.ymca.ca or 705-730-8204.  Support is provided by phone/text/email/Video Chat.
  • Youth Quest: Provides youth aged 15-29 with 6 weeks of paid pre-employment training and 14 weeks of on the job workplace experience. Interviews are being coordinated and facilitated by video chat/phone/text. Inquiries and referrals for programs in Orillia, Barrie and Alliston can be made directly to Sarah Drake: sarah.drake@sm.ymca.ca or 249-288-4972.

Summer Season – Update
April 8, 2020

Although our facilities are currently closed, our camp team is being patient and optimistic as we continue to prepare and plan for an amazing and safe summer season. Detailed below is an update about the 2020 summer season and information concerning your current registration.

Summer 2020
The YMCA of Simcoe/Muskoka is closely monitoring the COVID-19 pandemic and is following the direction of local public health authorities and government officials. The safety and wellbeing of our families, campers, staff and volunteers remain our top priority. We will continue to assess the situation with a focus on health and safety before making a decision about the upcoming summer season. As soon as a decision is made, we will communicate with you.

Beyond this, we continue to proceed with caution and are doing our due diligence. We recognize that new policies and procedures will need to be in place regarding health screening, sanitization and health promotion to ensure the safety of campers and staff. We are working with local health authorities and YMCAs at a national level to create stringent health procedures to ensure the safety of all.

Payments & Cancellations

  • YMCA Camp Kitchikewana: We will not automatically process any preauthorized payments in April or May. The balance of summer fees is due on May 1, 2020 for most families and we will defer these payments until a later date when we have more certainty on summer. If we can open for the summer season, we will connect with you to inform you of the revised payment date. If we are unable to open, we will connect with you to inform you of the closure and provide you with an update on deposit refunds.
  • YMCA Day Camps: The balance of fees for July camp sessions are due on June 1. The balance of fees for August camp sessions are due on July 1. If we are unable to open, we will connect with to inform you of the closure and provide you with an update on deposit refunds.
  • GP LEAP: The balance of summer payments that was due on May 1 will not be processed. If we can open, we will connect with you to inform you of the revised payment date. If we are unable to open, we will connect with you to inform you of the closure and provide you with an update on deposit refunds.
  • Geneva Park Cottage, suite and vacation guests: We know that many families in our community are currently experiencing hardship and we are being flexible and understanding for anyone who is not ready to make payments. We will continue to hold everyone’s registration and space for the upcoming summer. If we are unable to open, we will connect with you to inform you of the closure and provide you with an update on deposit refunds.

Please know that at this time we will be proceeding with our regular cancellation policy, however know that if it becomes necessary for us to cancel summer programs because of COVID-19, we will issue a full refund on all deposits and fees that have already been paid.

Registration
At this point in time, we continue to accept registrations for the 2020 summer season. 


Health, Fitness, and Aquatics – Update
April 1, 2020

Based on the direction of all levels of government and public health officials, we have extended the closures of our health, fitness, and aquatics centres beyond April 6. We will re-open our doors when it is deemed safe to do so for our members, staff and volunteers. We will continue to keep you up-to-date as we move forward.

Please note: All health and fitness membership and child care payments are on hold and we will not process any payments until our centres reopen.


Child Care – Update
March 30, 2020

The health, safety and well-being of our community and staff is always our top priority and to this end, we have been following the advice of public health agencies and all levels of government. At this time, we will be extending the temporary closure beyond April 6, 2020. A new reopen date will be provided once updated timing is announced by local school boards and health agencies.

We would like to reassure families that you do not need to worry about contacting us to put your Child Care or Before and After School Care on hold. As of March 18, we have automatically stopped fee collection, families will not be charged for care until our centres reopen. NO payments will be collected on April 1 or beyond if we remain closed.  Refunds/credits for any days of care from March 16 – 31 will be reviewed once we reopen.

We want to let you know that we are doing everything we can during this time to ensure that when we reopen our doors our community is stronger than ever and the YMCA is able to continue to provide a safe and nurturing space for your child.


Immigrant Services – Update
March 20, 2020 – 12:30pm

YMCA Immigrant Services will continue to provide Support Services using telephone, text, and online resources. If you need to book an appointment for Support Services please phone or text 705-241-2501.


Employment & Learning Services – Update
March 18, 2020 – 1:00pm

The YMCA of Simcoe/Muskoka’s Employment & Learning Services sites in Midland, Huntsville, and Parry Sound will remain closed to the public in the wake of the COVID-19 pandemic. Appointments with a Job Coach will proceed as scheduled, virtually and by telephone.

As we continue to navigate in these uncertain times, we are now establishing new methods of engagement with our job seekers. Employment opportunities are available online as well as posted in our windows for members of the community to walk by and still honour social distancing.

We know during this time you might still need to continue your job search! To connect with a YMCA job coach, please call the Midland (705-528-0845 x0), Huntsville (705-787-0349 x0), or Parry Sound (705-746-8480) Employment & Learning Services sites directly.

We will continue to look for guidance from our local District Health Unit and Ontario’s Chief Medical Officer as we monitor COVID-19, and continue to make adjustments as needed.


Move to Give – Postponed
March 16, 2020 – 2:30pm

The growing concern around COVID-19 in our community has everyone feeling unsettled, especially as we experience many changes to our day-to-day lives and in the weeks to come. In the past 48 hours the YMCA of Simcoe/Muskoka has had to make many difficult decisions in an effort to navigate these uncertain times. As a centre of community, it is also our duty to protect our volunteers, donors, members, families, program participants, sponsors and the residents of our community, as best we can.

As a result, we have decided to postpone our Move to Give fundraising event, initially scheduled for April 4, 2020. The decision was not easy, but the best way to ensure we support our mission of building healthy communities.

We would like to take this opportunity to thank the incredibly dedicated staff, volunteers, sponsors and participants that have put a tremendous amount of effort into the lead up to this year’s event. We appreciate your support and enthusiasm and look forward to rescheduling as soon as local health officials indicate it is safe to do so.

Our communities are resilient. Together, we will get through this.

Event updates for Move to Give will be posted on MoveToGive.ca, as they become available.

 

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