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Policies  & Commitments


Policies & Commitments

YMCA of Simcoe/Muskoka Policies & Commitments

The YMCA strives to ensure that volunteers and staff conduct their relationships with each other, participants and all other Association contacts with integrity, good judgement and fairness.

The YMCA respects the right of individuals to the protection of their personal information.

The YMCA is committed to maintaining the confidentiality, privacy, and accuracy of personal information it collects, uses and discloses about its participants, members, donors, parents/guardians, staff and volunteers.

Our Commitment to Child and Youth Safeguarding

Safeguarding children and young people is our highest priority at the YMCA. We want them to feel safe and be safe at the YMCA, in their families, and in their communities.
YMCAs in Canada have collectively committed to the safety and protection of all children and young people participating in all aspects of our programs. The National Child and Youth Safeguarding Initiative is the YMCA’s coordinated effort for ensuring safety standards in our programs through ongoing policy, training, supervision requirements, reporting protocols, and facility controls.

Non-sufficient funds Policy

Any pre-authorized payments rejected by your financial institution or credit card company will result in an additional $15 administration fee by the YMCA, as well as any bank service charges, and you agree to pay all fees. The YMCA may make a second attempt to recover any outstanding fees, and may suspension of services or proceed with collection actions if necessary.

The YMCA of Simcoe/Muskoka’s Complaints Policy

View our Complaints Policy [PDF]


The YMCA of Simcoe/Muskoka’s Privacy Policy

View our Privacy Policy [PDF]

Charitable Registration Number Information

Charitable Registration Number 119215119RR0001

Contact the YMCA of Simcoe/Muskoka

If you have concerns about your rights to privacy and YMCA of Simcoe/Muskoka’s Policies, please contact our privacy officer using the form below.

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