The YMCA of Simcoe/Muskoka Policies

The YMCA strives to ensure that volunteers and staff conduct their relationships with each other, participants and all other Association contacts with integrity, good judgement and fairness.

The YMCA respects the right of individuals to the protection of their personal information.

The YMCA is committed to maintaining the confidentiality, privacy, and accuracy of personal information it collects, uses and discloses about its participants, members, donors, parents/guardians, staff and volunteers.

Non-sufficient funds Policy

Any pre-authorized payments rejected by your financial institution or credit card company will result in an additional $15 administration fee by the YMCA, as well as any bank service charges, and you agree to pay all fees. The YMCA may make a second attempt to recover any outstanding fees, and may suspension of services or proceed with collection actions if necessary.

The YMCA of Simcoe/Muskoka’s Complaints Policy

View our Complaints Policy [PDF]

The YMCA of Simcoe/Muskoka’s Privacy Policy

View our Privacy Policy [PDF]

Charitable Registration Number Information

Charitable Registration Number 119215119RR0001

Contact the YMCA of Simcoe/Muskoka

If you have concerns about your rights to privacy and YMCA of Simcoe/Muskoka’s Policies, please contact our privacy officer using the form below.